Information Technology Business Analyst

Albuquerque, New Mexico, United States | Human Resources | Full-time

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Purpose:
This position studies the overall business and information needs of an organization to develop appropriate information technology strategies.
Supervision:
Incumbent receives general guidance and direction from the assigned supervisor. Incumbent may supervise other staff.
Examples of Work Performed:
Acts as liaison between business and information technology departments; responsible for gathering and documenting business requirements and translating them into functional system design specifications that can be successfully executed by IT development teams; participates in business planning; conducts needs analysis and business risk assessment; proactively identifies opportunities for re-engineering; ensure the customer systems and business requirements are met by monitoring available metrics and collecting customer feedback; develop and provide reports to customer area using database tools; leads business process redesign; test changes, enhancements, new programs and functions to ensure they meet customer requirements; provide training to customers on use, enhancements and new applications; acclimates the business processes to changes in technology and consults with the customer on how to best support the business through the effective use of technology.
Distinguishing Characteristics:
This is a mid-level position which primarily involves the technical support of information systems resources in an information systems environment.
Working Conditions:
Work is primarily performed in an office environment. Some physical effort and the ability to lift at least fifty (50) pounds. Frequent travel may be required. Exposure to electrical devices.
Knowledge, Skills, and Abilities:
Considerable knowledge of computer systems, operations, and proprietary software; knowledge of interviewing, facilitation, and other development techniques; ability to analyze data and workflow; ability in both general and technical writing; ability to interview users and identify their needs; ability to organize and manage projects; and the ability to communicate effectively.
Requirements:
Bachelor’s Degree in an information technology related field or advanced technical certifications. Two (2) years of directly related work experience in the criminal judicial system. Four (4) years of directly related work experience and technical education and/or certifications will substitute for the required education on a year for year basis.
Preferred Qualifications:
Bachelor’s degree from an accredited college or university in Business Administration or Management with a technology emphasis, Project Management, Computer Science, or IT related engineering or other directly related field. Four (4) years of directly related work experience in the criminal judicial system. Four (4) years of directly related work experience and technical education and/or certification will substitute for the required education on a year for year basis.

Salary: $69,110-$86,388

Hiring salary dependant on experience and budget availablity. 

Postion open until September 19th at 5 pm.